🛡️ Safe & Responsible Gaming

Responsible Gaming at yesb2 —
so the fun never goes too far

Enjoy any game or bet with awareness. yesb2 is committed to keeping your play a form of entertainment — not an addiction.

Why is responsible gaming important?

Online gaming and betting can be a great form of entertainment — but it is only enjoyable when it stays within control. At yesb2 we believe every player should have the opportunity to set their own limits.

The core idea of responsible gaming is to see playing as entertainment, not a source of income. When gaming is purely for fun, it is enjoyable and healthy. But when it starts to become a problem — that is the time to be alert.

On the yesb2 platform, a range of protection tools and support systems are available for you. This page will introduce you to those tools and strategies that will help you stay in control at all times.

21+ For those aged 21 and above only

Important Warning

Gambling is a risky activity that can cause financial loss and mental addiction. If you feel that gambling is going beyond your control, please contact the support team immediately.

Our Protection Tools

yesb2 gives you several powerful tools to control your own gaming.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Increasing a limit requires a specific waiting period — this is by design.

Time-Out Break

Use the time-out feature when you feel you need a break for a while. You can take a temporary break from 24 hours up to 30 days. Logging in to your account will not be possible during this time.

Self-Exclusion

If you feel you need a long-term break, choose self-exclusion. This allows your account to be closed for 6 months or more. There is no way to access it before the period ends.

Gaming History Review

You can view your complete betting history in your account. Every transaction, win, and loss is recorded. By reviewing this you can judge for yourself how much time and money is being spent.

Reality Check

You will receive a reminder message at set intervals — it will prompt you with how long you have been playing and how much you have spent. This feature keeps you aware of your time and money.

24/7 Support

Our support team is always ready for any concern or problem. Assistance is available in both Bengali and English via live chat or email. Help is provided with empathy and without judgment.

Signs of Problem Gambling

If any of the signs below apply to you, please take action. This is not a sign of weakness — it is proof of awareness.

  • Repeatedly returning to play in order to win back lost money (Chasing Losses)
  • Spending more money than your budget and losing control
  • Hiding your gambling from family or friends
  • Being unable to focus on daily tasks, family, or work
  • Trying to stop playing but repeatedly coming back
  • Borrowing money or selling assets to fund gambling
  • Feeling restless, irritable, or anxious when not gaming

Build Healthy Gaming Habits

Following a few simple habits keeps gaming enjoyable at all times:

  • Set a budget before you play and stick to it
  • Set a time limit — decide in advance how long you will play each day
  • See gaming as one form of entertainment, not your only one
  • Accept any losses as a normal entertainment expense
  • Never play on impulse or while under the influence
  • Take regular breaks and spend time with family and friends
  • Use self-exclusion on your own when needed — it takes courage

How to Use the Tools

Every protection tool is easily accessible in your account settings. A step-by-step guide is provided below.

01

Log In

Log in to your yesb2 account and click the profile icon.

02

Go to Settings

Find the "Account Settings" or "Responsible Gaming" menu.

03

Choose Your Preference

Set whichever you need — deposit limit, time-out, or self-exclusion.

04

Confirm

Save your changes. Reducing a limit takes effect immediately; increasing one requires a wait.

Keep in mind: The decision to set a deposit limit is entirely yours. Reducing it applies immediately, but increasing it is subject to a 72-hour cooling-off period — this is intentionally in place to prevent impulsive decisions.

Protection of Minors

yesb2 strictly prohibits anyone under 21 from opening or using an account. Age is verified at registration. However, it is also important for families to take their own precautions.

If there are children or teenagers in your home, use parental control software on your device. Never share your password or login details, and always log out after use.

If you suspect that a minor has used your account, notify our support team immediately.

Parental Controls

Use filter software on your device

Password Protection

Never share your login details

Log Out

Make sure to log out after every use

Immediate Report

If you suspect anything, inform support right away

Need Help? We're Here

yesb2 Support Team

If you feel that gaming is having a negative impact on your life, our support team is always by your side. We do not judge — we simply help.

Our support specialists can resolve your issues with full confidentiality. From setting up tools to self-exclusion — assistance is available for everything.

Mental Health & Counseling

Gaming addiction is a recognized mental health issue. If you feel professional help is needed, speak with a mental health professional you know. Open conversation with family and trusted friends also helps a great deal.

Our support team can point you in the right direction. If needed, we will fully assist you in closing your account temporarily or permanently.

Remember: Asking for help takes courage. There is nothing to be ashamed of. Your well-being is what matters most.

Frequently Asked Questions

Answers to the most commonly asked questions about responsible gaming.

Log in to your yesb2 account, go to "Account Settings", and click on the "Responsible Gaming" section. There you can set daily, weekly, and monthly deposit limits separately. Reducing a limit takes effect immediately; increasing it requires a waiting period for security reasons. If you have any trouble, contact us via live chat.

Yes, but you cannot access your account before the set period ends. Once self-exclusion is activated, neither you nor our support team can cancel it before that time is up. To return after the period ends, you will need to contact the support team, and your account will only be reactivated after a specific cooling-off period.

Your account balance remains fully secure during a time-out or self-exclusion. Once the period ends, or through support, you can withdraw those funds. At yesb2 the minimum withdrawal is ৳800 and processing is usually completed within 30 minutes to 3 hours.

No. Self-exclusion and deposit limits can only be set by the account holder themselves. However, if you feel a family member has a problem with gambling, let our support team know at [email protected]. We can offer confidential guidance.

No. Only those aged 21 or above may open an account and play at yesb2. Age is verified during registration. If a minor registers or attempts to play, their account will be closed and any deposited funds will be returned.

A time-out is a temporary break — from 24 hours up to 30 days. The account is inactive during this time but reopens automatically once the period ends. Self-exclusion is a long-term solution — 6 months or more. It does not reopen automatically when the period ends; it must be reactivated through support after a cooling-off period.

Start playing safely,
on your own terms

Enjoy yesb2's entertainment while staying in control. If you have questions, check the FAQ or go straight to playing.

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