yesb2 FAQ

All your questions answered here

Every question you might have about accounts, deposits, cricket betting, and withdrawals — detailed answers to all of them are written in plain English right here on yesb2's FAQ page.

yesb2 has brought together the most frequently asked questions from Bangladeshi players in one place. Having trouble logging in to your account? Want to know how to deposit using bKash or Nagad? Confused about betting on BPL or international matches? Want to know how long it takes to withdraw your winnings? This page covers all of that across four main sections — in clear, straightforward English.

Frequently Asked Questions

Choose your topic from the sections below and click on a question to read the answer.

Account Questions

First, make sure your username and password are being typed correctly. Turn off Caps Lock if it is on. Clear your browser cache and try again. Try switching your mobile data connection or Wi-Fi. If the problem persists, contact yesb2 support via live chat — the team is active 24/7.

At yesb2, usernames are generally between 6 and 20 characters; only English letters, numbers, and underscores are allowed. Passwords should be at least 8 characters long and ideally contain a mix of uppercase letters, lowercase letters, and a number. It is safer to avoid easily guessable passwords (such as 123456).

Yes, yesb2 supports login from any device or browser. When logging in from a new device for the first time, there may be a verification step — a code may be sent to your registered mobile number or email. Entering the code correctly should resolve any issues.

Go to the yesb2 Login page and click the "Forgot password?" option. Enter your registered mobile number or email — reset instructions will be sent there. If the process does not complete, you can get help from yesb2 support via live chat. The support team works around the clock.

After logging in, go to Account Settings to update your profile information. Some details (such as your registered name or date of birth) may not be directly editable for security reasons — in that case, email the yesb2 support team via live chat or at [email protected].

Deposits

yesb2 currently supports four deposit methods: bKash, Nagad, Rocket, and bank transfer (Dutch-Bangla Bank, Islami Bank, and other major commercial banks are supported). The minimum deposit across all methods is just ৳100.

Log in to your yesb2 account and go to the deposit page. Select bKash as the method, enter the amount, and complete the bKash payment following the on-screen instructions. Once the payment is successful, funds are usually credited to your account within a few minutes. Keep your transaction ID saved — you may need it later.

For mobile banking, credits usually come through within a few minutes; bank transfers may take a little longer. If the funds have not appeared after waiting 15–30 minutes, contact yesb2 live chat with your transaction ID and amount. The support team will look into the issue promptly.

The minimum deposit at yesb2 is ৳100 across all deposit methods. So whether you use bKash, Nagad, Rocket, or bank transfer, you can deposit ৳100 or more. New players have the opportunity to receive a 120% bonus on their first deposit (up to ৳10,000).

Yes, the steps for depositing with Nagad are almost the same. Go to the deposit page, select Nagad, enter the amount, and complete the Nagad payment by following the on-screen instructions. After payment, save the transaction number you receive in the app — it will make it easy to reach out to support if any issue arises.

BPL & International Matches

If a match is completely abandoned due to rain or any other reason and no result is declared, the relevant bets are generally voided and the staked amount is refunded. However, if a certain portion of the match has been played and a result is declared via the Duckworth-Lewis method, bets may be settled based on that result. You can find the specific rules in yesb2's terms and conditions.

yesb2 offers several popular cricket markets: Match Winner (which team will win), Toss, Total Innings Runs, Top Batsman / Top Bowler, Over/Under Runs, and various Player Performance markets. The number of available markets may vary by match and event.

Decimal odds are straightforward: the odds figure tells you how much you get back per ৳1 staked if your bet wins (including your original stake). For example, at odds of 2.50, a ৳100 bet returns ৳250 if you win (profit of ৳150). Odds of 1.50 means a ৳100 bet returns ৳150 (profit of ৳50). Odds never go below 1.00.

Yes, you can place an accumulator or multi-bet at yesb2. You combine the outcomes of multiple events into a single bet, and you win only if all your predictions are correct. The advantage is that the odds multiply, making the total payout much higher. However, if any one prediction is wrong, the entire bet is lost, so the risk is greater.

yesb2 offers betting on various cricket events including BPL, the T20 World Cup, IPL, ICC tournaments, and bilateral international series. For example, you can place bets across multiple markets on high-profile matches like Bangladesh vs India. Visit the cricket betting page to learn more.

How to Withdraw

Yes, withdrawals at yesb2 are available 7 days a week, 24 hours a day. You can submit a request at night or on holidays too. Standard processing time is 30 minutes to 3 hours. Mobile banking methods (bKash, Nagad, Rocket) are generally faster, while bank transfers may also depend on the bank's working hours.

The minimum withdrawal amount at yesb2 is ৳800. This means you can only submit a withdrawal request if your account balance is at least ৳800. If your balance is below this amount, top it up first, then make your withdrawal.

Yes, winnings from bonuses can be withdrawn — but you must first meet the wagering requirements. For the welcome bonus, the wagering requirement is 25 times the bonus amount. For example: if you deposit ৳1,000 and receive a ৳1,200 bonus, you must place bets totalling ৳1,200 × 25 = ৳30,000 before you can withdraw your bonus winnings. The requirement applies to the bonus amount only, not the deposit amount.

At yesb2, standard withdrawal processing time is 30 minutes to 3 hours. Transfers to bKash, Nagad, or Rocket are generally credited within this timeframe. Bank transfers may take slightly longer due to the bank's own processing time. If your money has not arrived after the expected time, please contact the support team.

Have more questions?
We are always here

If you did not find the answer to your question on this page, the yesb2 support team is ready to help at any time — in Bengali and English, 24 hours a day, 7 days a week.

Live Chat

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Email Support

[email protected]

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